Hi! We’re genuinely sorry that you had this experience with our cookies. We completely understand your disappointment and sincerely apologise for the inconvenience.
We’re currently refining the formulation of our No Spike Sweet Cookies to make them even more wholesome and nutritionally rich. Our cookies have received a lot of love from our customers, and we’re grateful for the wonderful response. They’re currently unavailable while we work on the new batch and are expected to be back in approximately one month.
Once the fresh batch is available, we’d be happy to help you with it.
If you’d prefer a refund instead, please reach out to our customer support team at help@bspokewellness.com or call/WhatsApp us at +91 8569990151. Kindly share your order ID so our team can assist you.
Once again, we’re truly sorry for your experience. Your feedback matters to us, and we hope to provide you with a much better experience next time.